In this episode, Jon sits down with entrepreneur and business advisor Dan Brault for a deep conversation about leadership, burnout, scaling, and the hidden mindset patterns that keep founders stuck.

Dan shares his journey from medical device sales to real estate investing and business coaching, revealing how he learned to stop being the center of every decision and build companies that could thrive without him. Together, Jon and Dan unpack why so many entrepreneurs become the bottleneck in their own business and how alignment between mindset, operations, and culture changes everything.

In this episode, you’ll learn:
• Why high performers struggle to let go of control
• The mindset shift that separates operators from true leaders
• How better systems and stronger culture create freedom, not more stress
• Why playing to your strengths matters more than fixing weaknesses

If you’ve ever felt trapped by the business you built, this conversation will help you rethink what growth, leadership, and success can actually look like.

In this episode, workplace expert and “team whisperer” Lia Garvin shares with Jon what she learned inside Google, Microsoft, and Apple about why high-performing teams break down and how leaders can fix it. She reveals why systems alone are not enough, how communication shapes culture, and what it really takes to build teams that trust, perform, and scale.

Key takeaways:

• Why clarity and communication matter more than talent
• The simple framework that shows what your team is actually doing
• How leaders can let go of control without losing visibility

If you want a team that runs without constant oversight and actually delivers, this conversation will change how you lead.

What if the biggest thing holding your business back is you?

In this episode, Jon sits down with Mike Malloy, founder and CEO of Malloy Industries, to unpack why so many founders hit a ceiling and how the fractional executive model is quietly changing the future of work. Drawing on nearly two decades of experience across consulting, startups, and leadership development, Mike shares how entrepreneurs can reclaim their time, focus on their zone of genius, and scale without burning out.

Together, they break down the real reason founders feel overwhelmed and how to build a business that runs without you being in every detail.

Key takeaways:
• Why founders should never be doing their own bookkeeping
• The hidden cost of founder led sales and how to grow beyond it
• How to identify the tasks that drain you and delegate them effectively
• The power of systems, process, and psychological safety in scaling a team

If you are tired of being stuck in the weeds and ready to lead at a higher level, this conversation will show you a smarter way forward.

In this episode, Jon sits down with business growth strategist Marcia Riner to unpack why so many founders hit a ceiling and how to break through it. With over 25 years of experience, Marcia reveals how owner bottlenecks, misaligned expectations, and lack of operational clarity quietly stall growth even in successful companies.

They explore how shifting from control to trust, and from reaction to intentional strategy, can unlock real scale and sustainable success.

Key takeaways:

• Why founders become the bottleneck and how to step out of the way
• How small operational shifts create big growth momentum
• The power of clear expectations in sales, delivery, and leadership

If you're ready to stop spinning your wheels and start building a business that actually works for you, this conversation will change how you lead.

Cybersecurity founder Brittany Greenfield joins Jon to break down why the best leaders are not chasing perfection but building momentum through small, consistent progress. From founding a DevSecOps company to coaching teams through change, Brittany shares how trusting yourself and your team is the real unlock for growth.

In this episode, they explore how great leaders actually operate behind the scenes:
• Why incremental progress beats big breakthrough thinking
• How fear and perfectionism quietly stall innovation
• The power of hiring for your gaps and letting go of control

If you have ever felt stuck trying to get it exactly right, this conversation will challenge you to move forward anyway. Because done is what drives results, and progress is what builds confidence.

You are closer than you think. Trust yourself and take the next step.

Today's guest Daryl Dittmer went from addiction, crime, and hitting rock bottom at 19 to rebuilding a life grounded in discipline, honesty, and self-respect. Through decades of experience across business, recovery, and personal growth, he discovered that real transformation doesn’t come from ideas, it comes from action and radical self-honesty. In this conversation, Daryl and Jon unpack what it really takes to stop drifting and start living with intention.

In this episode, you’ll learn:

• Why drifting is the silent killer of fulfillment
• How chasing money can quietly cost you everything else
• The power of daily practices like breathwork, gratitude, and structure

If you’ve been feeling stuck, distracted, or disconnected from your own life, this episode is your reminder that change doesn’t start with everything. It starts with one honest step inward.

In this episode of Trust the Process, Jon talks with real estate coach, speaker, and author Josh Cadillac about why most professionals focus on the wrong goal. Instead of chasing the next commission, Josh teaches agents how to earn something far more valuable: clients who come back for life. Drawing from years as a top-producing agent and national speaker, he shares the mindset and systems that turn one transaction into lifelong trust.

You will learn:

• Why most agents lose clients after the first deal
• The simple formula for building rapport, credibility, and trust
• How anticipating customer fears creates stronger relationships

If you want to build a business people return to again and again, this conversation will change how you think about service, trust, and long-term success.

In this episode, Jon breaks down why so many CEOs and founders do not actually trust the systems running their companies. Through a behind-the-scenes look at an AI startup drowning in duplicate payments, micromanagement, and operational confusion, Jon reveals how a broken accounts payable system was quietly costing the leadership team hours every week.

By stepping in as interim COO, he applied his three-step framework to diagnose the real issue, plan a sustainable solution, and execute change that saved the company at least 10 hours a week while shifting the CEO’s mindset from control to confidence.

In this episode, you will learn:

• Why failed execution is usually a diagnosis problem
• How micromanagement signals a lack of process trust
• What freeing up 10 percent of leadership time can do for growth

If you want sustainable scale, stronger leadership, and systems you can actually rely on, this conversation will challenge the way you run your business. It is time to stop managing chaos and start building processes you trust.

Jon Bassford, founder and CEO of Lateral Solutions, has worked alongside founders, CEOs, and nonprofit leaders who know they want to grow but lack a process they can truly trust. In this episode, he breaks down the hidden gaps that quietly stall organizations and introduces his three-step Breakthrough System designed to build operational clarity, leadership alignment, and a culture of continuous improvement.

You will learn:
- Why most leaders skip the critical diagnosis phase
- How to identify the unseen gaps holding your organization back
- The three pillars required to build a process you can trust

This is not another surface-level business podcast. Each episode delivers real-time guidance, honest problem-solving, and actionable strategies you can apply immediately. If you are ready to build the right foundation and move your organization forward with confidence, you are in the right place.