<![CDATA[The Leadership Growth Lab with Michelle Rao]]>https://podcasters.spotify.com/pod/show/michelle-rao6Riverside.fm (https://riverside.com)Thu, 22 Oct 2026 15:00:44 GMTSat, 03 Jan 2026 17:47:57 GMT60Michelle RaoWelcome to The Leadership Growth Lab with Michelle Rao—where new and emerging leaders get the real talk they need to actually succeed. Forget the motivational quotes and generic advice. This is about mentorship that matters and no-BS conversations that cut through the noise. I'm Michelle, and over three decades of leading teams—large and small, across multiple industries—I've made plenty of mistakes, celebrated hard-won successes, and learned lessons you can't find in books. Every episode brings you real-life examples and practical strategies to help you navigate your leadership journey with cepisodicMichelle Raotravelingchzhed@gmail.comno<![CDATA[Self Accountability in Leadership]]>Michelle discusses how accountability really works in leadership.

]]>9658c47f-965e-4375-82cd-897695ad1078Mon, 19 Oct 2026 12:15:00 GMT<p>Michelle discusses how accountability really works in leadership.</p>no00:08:05Self Accountability in Leadershipfull<![CDATA[How to Identify Weaknesses Within Your Team]]>The podcast episode delves into the topic of identifying weaknesses within a team and how to approach them. It emphasizes the importance of defining success, continued learning, measuring performance, and addressing resistance to change. It also explores the concept of working hard versus measurable results and the effectiveness of embracing change.

Takeaways

  • Identifying weaknesses within a team requires understanding individual differences and defining success criteria.
  • Continued learning, measuring performance, and addressing resistance to change are crucial for effective leadership.

Chapters

  • 00:00 Identifying Weaknesses Within Your Team
  • 08:27 Resistance to Change and Deficiency Awareness
]]>a1f8e660-3103-4297-84d5-775603539dcdMon, 12 Oct 2026 12:15:00 GMT<p>The podcast episode delves into the topic of identifying weaknesses within a team and how to approach them. It emphasizes the importance of defining success, continued learning, measuring performance, and addressing resistance to change. It also explores the concept of working hard versus measurable results and the effectiveness of embracing change.</p><p></p><p>Takeaways</p><ul><li>Identifying weaknesses within a team requires understanding individual differences and defining success criteria.</li><li>Continued learning, measuring performance, and addressing resistance to change are crucial for effective leadership.</li></ul><p></p><p>Chapters</p><ul><li>00:00 Identifying Weaknesses Within Your Team</li><li>08:27 Resistance to Change and Deficiency Awareness</li></ul>no00:13:55How to Identify Weaknesses Within Your Teamfull<![CDATA[How to Build Processes]]>The conversation focuses on the importance of building processes and structure within an organization, particularly in the context of training, onboarding, and setting performance expectations for new hires. It emphasizes the need for clear procedures and guidance to support the development of a solid team and achieve solid results.

Takeaways

  • Importance of building processes and structure
  • Clear procedures and guidance are essential for onboarding and training new hires.

Chapters

  • 00:00 Building Processes and Structure
  • 06:01 Setting Performance Expectations
]]>45c3e180-1d27-4b14-bf90-8a2773977635Mon, 05 Oct 2026 12:15:00 GMT<p>The conversation focuses on the importance of building processes and structure within an organization, particularly in the context of training, onboarding, and setting performance expectations for new hires. It emphasizes the need for clear procedures and guidance to support the development of a solid team and achieve solid results.</p><p></p><p>Takeaways</p><ul><li>Importance of building processes and structure</li><li>Clear procedures and guidance are essential for onboarding and training new hires.</li></ul><p></p><p>Chapters</p><ul><li>00:00 Building Processes and Structure</li><li>06:01 Setting Performance Expectations</li></ul>no00:10:12How to Build Processesfull<![CDATA[Managing Performance: Getting to the Root of the Issue]]>Managing employee performance involves identifying core issues and coaching for improvement. Approach feedback as a partnership to navigate resistance.

Takeaways

  • Identify core issues for employee performance improvement
  • Approach feedback as a partnership to navigate resistance

Chapters

  • 00:00 Navigating Resistance and Feedback
]]>a1c80bd4-41b4-4b11-8f58-9194b4a21cafMon, 28 Sep 2026 12:15:00 GMT<p>Managing employee performance involves identifying core issues and coaching for improvement. Approach feedback as a partnership to navigate resistance.</p><p></p><p>Takeaways</p><ul><li>Identify core issues for employee performance improvement</li><li>Approach feedback as a partnership to navigate resistance</li></ul><p></p><p>Chapters</p><ul><li>00:00 Navigating Resistance and Feedback</li></ul>no00:05:57Managing Performance: Getting to the Root of the Issuefull<![CDATA[How to Respond Instead of React]]>In this episode, Michelle discusses the key lesson of controlling your response to situations and the importance of addressing frustration and conflict in a positive and proactive manner. She emphasizes the impact of personal emotions on leadership and the need for a collaborative approach to resolving issues.

Takeaways

  • Controlling your response to situations is crucial for effective leadership.
  • Addressing frustration and conflict in a positive and proactive manner is essential for building a collaborative team.

Chapters

  • 00:00 Controlling Your Response to Situations
]]>1f90b3bf-a1d1-4e3f-a453-7266b76fc6e0Mon, 21 Sep 2026 12:15:00 GMT<p>In this episode, Michelle discusses the key lesson of controlling your response to situations and the importance of addressing frustration and conflict in a positive and proactive manner. She emphasizes the impact of personal emotions on leadership and the need for a collaborative approach to resolving issues.</p><p></p><p>Takeaways</p><ul><li>Controlling your response to situations is crucial for effective leadership.</li><li>Addressing frustration and conflict in a positive and proactive manner is essential for building a collaborative team.</li></ul><p></p><p>Chapters</p><ul><li>00:00 Controlling Your Response to Situations</li></ul>no00:09:43How to Respond Instead of Reactfull<![CDATA[Why You Should "Hire Slow"]]>The episode discusses the concept of 'hiring slow' and the importance of carefully evaluating candidates before making hiring decisions. It emphasizes the need to consider various factors, including job hopping, personality, team fit, and references, to ensure the right hiring decision is made.

Takeaways

  • Hiring slow involves carefully evaluating candidates based on key core elements, job hopping, and basic screening criteria.
  • Personality, team fit, and gut instinct play a crucial role in the hiring process, and it's important to listen to intuition when evaluating candidates.

Chapters

  • 00:00 The Concept of Hiring Slow
  • 05:33 Initial Phone Screening
  • 10:35 Team Fit and References
]]>b0c84d18-b021-4322-b7c7-30c908fc6256Mon, 14 Sep 2026 12:15:00 GMT<p>The episode discusses the concept of 'hiring slow' and the importance of carefully evaluating candidates before making hiring decisions. It emphasizes the need to consider various factors, including job hopping, personality, team fit, and references, to ensure the right hiring decision is made.</p><p></p><p>Takeaways</p><ul><li>Hiring slow involves carefully evaluating candidates based on key core elements, job hopping, and basic screening criteria.</li><li>Personality, team fit, and gut instinct play a crucial role in the hiring process, and it's important to listen to intuition when evaluating candidates.</li></ul><p></p><p>Chapters</p><ul><li>00:00 The Concept of Hiring Slow</li><li>05:33 Initial Phone Screening</li><li>10:35 Team Fit and References</li></ul>no00:14:44Why You Should "Hire Slow"full<![CDATA[What it Really Means to Be a Team Player]]>The episode explores the concept of being a team player and the essential components of effective teamwork. It delves into the importance of aligning with team culture, goals, and values, as well as the significance of diverse perspectives and effective communication. Additionally, it emphasizes the need for providing solutions, maintaining effective communication during absence, and promoting a healthy work-life balance.

Takeaways

  • Effective teamwork requires alignment with team culture, goals, and values
  • Diverse perspectives and effective communication are essential for successful teamwork

Chapters

  • 00:00 Introduction to Team Player
  • 05:17 Effective Communication During Absence
]]>3301c898-5653-400c-a94b-b6eab309d9f8Mon, 07 Sep 2026 12:15:00 GMT<p>The episode explores the concept of being a team player and the essential components of effective teamwork. It delves into the importance of aligning with team culture, goals, and values, as well as the significance of diverse perspectives and effective communication. Additionally, it emphasizes the need for providing solutions, maintaining effective communication during absence, and promoting a healthy work-life balance.</p><p></p><p>Takeaways</p><ul><li>Effective teamwork requires alignment with team culture, goals, and values</li><li>Diverse perspectives and effective communication are essential for successful teamwork</li></ul><p></p><p>Chapters</p><ul><li>00:00 Introduction to Team Player</li><li>05:17 Effective Communication During Absence</li></ul>no00:11:26What it Really Means to Be a Team Playerfull<![CDATA[How to Set Priorities & Manage Your Workflow]]>The conversation focuses on managing oneself and juggling multiple tasks on a daily basis. It delves into the importance of prioritizing critical tasks and delegating responsibilities to avoid overwhelming oneself and the team.

Takeaways

  • Prioritizing Critical Tasks
  • Delegating Responsibilities

Chapters

  • 00:00 Managing Yourself and Prioritization
]]>935813c6-7223-403f-aaa3-20bed5f9371fMon, 31 Aug 2026 12:15:00 GMT<p>The conversation focuses on managing oneself and juggling multiple tasks on a daily basis. It delves into the importance of prioritizing critical tasks and delegating responsibilities to avoid overwhelming oneself and the team.</p><p></p><p>Takeaways</p><ul><li>Prioritizing Critical Tasks</li><li>Delegating Responsibilities</li></ul><p></p><p>Chapters</p><ul><li>00:00 Managing Yourself and Prioritization</li></ul>no00:08:34How to Set Priorities & Manage Your Workflowfull<![CDATA[Hiring: Does Experience Trump Passion?]]>When hiring a new team member, the debate between valuing experience over motivational fit arises. The importance of experience varies based on the level of the role, and the advantage of hiring for motivational fit is highlighted. The role's requirements and the potential for molding and building on base skills are key considerations in the hiring process.

Takeaways

  • Experience is important but varies based on the level of the role
  • Motivational fit and potential for molding base skills are advantageous in hiring

Chapters

  • 00:00 The Value of Experience
]]>a9cfbcdf-8d74-415d-a979-acfd185211b5Mon, 24 Aug 2026 12:15:00 GMT<p>When hiring a new team member, the debate between valuing experience over motivational fit arises. The importance of experience varies based on the level of the role, and the advantage of hiring for motivational fit is highlighted. The role's requirements and the potential for molding and building on base skills are key considerations in the hiring process.</p><p></p><p>Takeaways</p><ul><li>Experience is important but varies based on the level of the role</li><li>Motivational fit and potential for molding base skills are advantageous in hiring</li></ul><p></p><p>Chapters</p><ul><li>00:00 The Value of Experience</li></ul>no00:05:28Hiring: Does Experience Trump Passion?full<![CDATA[Authenticity in Leadership]]>The conversation explores the importance of authenticity in leadership, emphasizing the need for genuine praise, meaningful rewards, and building authentic relationships with team members. It also highlights the role of authenticity in maintaining a positive team culture and setting standards for acceptable behavior.

Takeaways

  • Authenticity is crucial for building trust and a positive team culture.
  • Meaningful rewards and recognition are more impactful than tangible rewards for some employees.

Chapters

  • 00:00 Importance of Authenticity in Leadership
  • 05:27 Maintaining Authenticity in Leadership
]]>a2d8c961-eeb5-4f73-bf35-555404f1ac79Mon, 17 Aug 2026 12:15:00 GMT<p>The conversation explores the importance of authenticity in leadership, emphasizing the need for genuine praise, meaningful rewards, and building authentic relationships with team members. It also highlights the role of authenticity in maintaining a positive team culture and setting standards for acceptable behavior.</p><p></p><p>Takeaways</p><ul><li>Authenticity is crucial for building trust and a positive team culture.</li><li>Meaningful rewards and recognition are more impactful than tangible rewards for some employees.</li></ul><p></p><p>Chapters</p><ul><li>00:00 Importance of Authenticity in Leadership</li><li>05:27 Maintaining Authenticity in Leadership</li></ul>no00:07:11Authenticity in Leadershipfull<![CDATA[Why Being Clear & Intentional with Your Word Is Critical]]>The conversation emphasizes the importance of clear and intentional communication, highlighting the impact of miscommunication and the power of words in email correspondence and interpersonal communication.

Takeaways

  • Clear and intentional communication is crucial for effective leadership.
  • Miscommunication, especially in email correspondence, can lead to confusion and misunderstandings.

Chapters

  • 00:00 The Importance of Clear and Intentional Communication
  • 09:00 The Power of Words and Clarity in Communication
]]>a45fb178-129d-4f60-94be-0ed653c9514aMon, 10 Aug 2026 12:15:00 GMT<p>The conversation emphasizes the importance of clear and intentional communication, highlighting the impact of miscommunication and the power of words in email correspondence and interpersonal communication.</p><p></p><p>Takeaways</p><ul><li>Clear and intentional communication is crucial for effective leadership.</li><li>Miscommunication, especially in email correspondence, can lead to confusion and misunderstandings.</li></ul><p></p><p>Chapters</p><ul><li>00:00 The Importance of Clear and Intentional Communication</li><li>09:00 The Power of Words and Clarity in Communication</li></ul>no00:11:38Why Being Clear & Intentional with Your Word Is Criticalfull<![CDATA[How to Know When the Flags Are Red]]>The podcast episode discusses the challenge of managing an employee who has experienced a personal tragedy, balancing compassion with business needs, and the breakdown of communication in the workplace. It also addresses the issue of performance and accountability in the context of employee challenges.

Takeaways

  • Navigating employee tragedy requires a delicate balance of compassion and business needs.
  • Effective communication and accountability are essential in managing employee challenges.

Chapters

  • 00:00 Navigating Employee Tragedy
]]>2a6133e4-3622-4b70-97f8-9e565c6cd5afMon, 03 Aug 2026 12:15:00 GMT<p>The podcast episode discusses the challenge of managing an employee who has experienced a personal tragedy, balancing compassion with business needs, and the breakdown of communication in the workplace. It also addresses the issue of performance and accountability in the context of employee challenges.</p><p></p><p>Takeaways</p><ul><li>Navigating employee tragedy requires a delicate balance of compassion and business needs.</li><li>Effective communication and accountability are essential in managing employee challenges.</li></ul><p></p><p>Chapters</p><ul><li>00:00 Navigating Employee Tragedy</li></ul>no00:08:01How to Know When the Flags Are Redfull<![CDATA[The Importance of Trust When Working on Performance]]>In this episode, Michelle shares a valuable leadership lesson about the importance of effective communication and avoiding rushing to judgment. She discusses the impact of communication mishaps on team perception and the need to dig deeper to understand the full story. By acknowledging the broader reasons behind issues and gaining the trust of team members, leaders can provide constructive feedback and build a deeper level of respect and collaboration.

Takeaways

  • Effective communication is key
  • Avoid rushing to judgment

Chapters

  • 00:00 The Importance of Effective Communication
]]>6ed93b53-ed95-4bd5-8e0a-505f0d4c46d4Mon, 27 Jul 2026 12:15:00 GMT<p>In this episode, Michelle shares a valuable leadership lesson about the importance of effective communication and avoiding rushing to judgment. She discusses the impact of communication mishaps on team perception and the need to dig deeper to understand the full story. By acknowledging the broader reasons behind issues and gaining the trust of team members, leaders can provide constructive feedback and build a deeper level of respect and collaboration.</p><p></p><p>Takeaways</p><ul><li>Effective communication is key</li><li>Avoid rushing to judgment</li></ul><p></p><p>Chapters</p><ul><li>00:00 The Importance of Effective Communication</li></ul>no00:09:02The Importance of Trust When Working on Performancefull<![CDATA[Your Role in Performance Improvement]]>The Leadership Growth Lab podcast discusses the challenges of leadership, including setting expectations, identifying performance gaps, and implementing performance improvement plans. It emphasizes the leader's responsibility and the realization that the power to improve performance lies with the individual. The key takeaway is to not beat oneself up when others fail to improve despite efforts to help them.

Takeaways

  • Setting clear expectations is crucial for effective leadership.
  • The power to improve performance lies with the individual, not the leader.

Chapters

  • 00:00 Introduction to Leadership Growth Lab
  • 05:15 Realization of Leadership Responsibility
]]>8032656f-aaf7-4e1a-a174-126afda1bcd0Mon, 20 Jul 2026 12:15:00 GMT<p>The Leadership Growth Lab podcast discusses the challenges of leadership, including setting expectations, identifying performance gaps, and implementing performance improvement plans. It emphasizes the leader's responsibility and the realization that the power to improve performance lies with the individual. The key takeaway is to not beat oneself up when others fail to improve despite efforts to help them.</p><p></p><p>Takeaways</p><ul><li>Setting clear expectations is crucial for effective leadership.</li><li>The power to improve performance lies with the individual, not the leader.</li></ul><p></p><p>Chapters</p><ul><li>00:00 Introduction to Leadership Growth Lab</li><li>05:15 Realization of Leadership Responsibility</li></ul>no00:08:25Your Role in Performance Improvementfull<![CDATA[When a Direct Report Will NOT Take Responsibility]]>The conversation delves into the challenges of accountability and communication in a leadership role, highlighting the difficulties in handling direct reports who refuse to take responsibility for their actions. It also explores the impact of lack of accountability and the process of performance documentation and next steps in such situations.

Takeaways

  • Accountability
  • Communication

Chapters

  • 00:00 Performance Documentation and Next Steps
]]>ac42b913-9b41-4e8b-b27e-c74abbe6050bMon, 13 Jul 2026 12:15:00 GMT<p>The conversation delves into the challenges of accountability and communication in a leadership role, highlighting the difficulties in handling direct reports who refuse to take responsibility for their actions. It also explores the impact of lack of accountability and the process of performance documentation and next steps in such situations.</p><p></p><p>Takeaways</p><ul><li>Accountability</li><li>Communication</li></ul><p></p><p>Chapters</p><ul><li>00:00 Performance Documentation and Next Steps</li></ul>no00:11:19When a Direct Report Will NOT Take Responsibilityfull<![CDATA[How to Handle an Employee in Crisis]]>The episode discusses the challenges of handling an employee crisis, announcing a leave of absence, maintaining confidentiality, supporting re-entry to the workplace, and navigating through employee crises with successful outcomes.

Takeaways

  • Confidentiality is crucial in handling employee crises
  • Support and positive re-entry are essential for employees in crisis

Chapters

  • 00:00 Handling Employee Crisis
]]>ee97286e-4ab0-46b2-b10b-7b60d6a6cedfMon, 06 Jul 2026 12:15:00 GMT<p>The episode discusses the challenges of handling an employee crisis, announcing a leave of absence, maintaining confidentiality, supporting re-entry to the workplace, and navigating through employee crises with successful outcomes.</p><p></p><p>Takeaways</p><ul><li>Confidentiality is crucial in handling employee crises</li><li>Support and positive re-entry are essential for employees in crisis</li></ul><p></p><p>Chapters</p><ul><li>00:00 Handling Employee Crisis</li></ul>no00:04:01How to Handle an Employee in Crisisfull<![CDATA[When to Extend an Olive Branch & When to Disengage]]>The episode explores the challenges of dealing with negative behavior in a leadership role and the decision-making process of extending an olive branch or disengaging. It also delves into the impact of negative behavior on team dynamics and the need to address the source of the issue.

Takeaways

  • Navigating negative interactions in a leadership role
  • Balancing the decision to extend an olive branch or disengage

Chapters

  • 00:00 Impact on Team Dynamics
]]>b48be997-3bd5-44bd-86e2-c13827c1639dMon, 29 Jun 2026 12:15:00 GMT<p>The episode explores the challenges of dealing with negative behavior in a leadership role and the decision-making process of extending an olive branch or disengaging. It also delves into the impact of negative behavior on team dynamics and the need to address the source of the issue.</p><p></p><p>Takeaways</p><ul><li>Navigating negative interactions in a leadership role</li><li>Balancing the decision to extend an olive branch or disengage</li></ul><p></p><p>Chapters</p><ul><li>00:00 Impact on Team Dynamics</li></ul>no00:04:16When to Extend an Olive Branch & When to Disengagefull<![CDATA[The Most Important Part of Leadership]]>The episode begins with an introduction to the Leadership Growth Lab podcast, followed by a discussion on the importance of investing time in your team. The key takeaways include the significance of dedicating time for individual support and team meetings.

Takeaways

  • Investing time in your team
  • Dedicated time for individual support and team meetings

Chapters

  • 00:00 The Importance of Investing Time in Your Team
]]>72703bd3-6960-4fe5-8f38-fc1b63fb7ce2Mon, 22 Jun 2026 12:15:00 GMT<p>The episode begins with an introduction to the Leadership Growth Lab podcast, followed by a discussion on the importance of investing time in your team. The key takeaways include the significance of dedicating time for individual support and team meetings.</p><p></p><p>Takeaways</p><ul><li>Investing time in your team</li><li>Dedicated time for individual support and team meetings</li></ul><p></p><p>Chapters</p><ul><li>00:00 The Importance of Investing Time in Your Team</li></ul>no00:12:31The Most Important Part of Leadershipfull<![CDATA[Managing Up - When You Have to Hold Your Boss Accountable]]>The episode discusses the challenges of providing critical feedback to a supervisor and the emotional impact of unaddressed issues. It emphasizes the importance of managing emotions, addressing issues professionally, and seeking understanding and improvement through open communication and collaboration.

Takeaways

  • Providing critical feedback to a supervisor
  • Managing emotions and reactions in feedback situations

Chapters

  • 00:00 Building Trust and Professionalism
]]>46011857-588f-4111-8aeb-d27735b24e47Mon, 15 Jun 2026 12:15:00 GMT<p>The episode discusses the challenges of providing critical feedback to a supervisor and the emotional impact of unaddressed issues. It emphasizes the importance of managing emotions, addressing issues professionally, and seeking understanding and improvement through open communication and collaboration.</p><p></p><p>Takeaways</p><ul><li>Providing critical feedback to a supervisor</li><li>Managing emotions and reactions in feedback situations</li></ul><p></p><p>Chapters</p><ul><li>00:00 Building Trust and Professionalism</li></ul>no00:16:10Managing Up - When You Have to Hold Your Boss Accountablefull<![CDATA[How to Maintain Your Composure]]>The conversation focuses on the importance of maintaining composure as a leader, the impact of panic on the team, and the strategies for managing stress and uncertainty. It emphasizes the need for contingency planning, trust in the team, and the detrimental effects of showing panic as a leader.

Takeaways

  • Maintaining composure as a leader is crucial for motivating and supporting the team.
  • Contingency planning, trust in the team, and managing panic are essential aspects of effective leadership.

Chapters

  • 00:00 Addressing Panic and Motivating the Team
]]>b8c2dafa-c96d-4495-861d-554d627b56e2Mon, 08 Jun 2026 12:15:00 GMT<p>The conversation focuses on the importance of maintaining composure as a leader, the impact of panic on the team, and the strategies for managing stress and uncertainty. It emphasizes the need for contingency planning, trust in the team, and the detrimental effects of showing panic as a leader.</p><p></p><p>Takeaways</p><ul><li>Maintaining composure as a leader is crucial for motivating and supporting the team.</li><li>Contingency planning, trust in the team, and managing panic are essential aspects of effective leadership.</li></ul><p></p><p>Chapters</p><ul><li>00:00 Addressing Panic and Motivating the Team</li></ul>no00:14:58How to Maintain Your Composurefull<![CDATA[Balancing Optimism with Realism]]>The episode explores the delicate balance between optimism and realism in leadership, emphasizing the importance of setting lofty goals, developing strategies, handling pessimism in the team, and preparing for contingencies. It provides insights into painting a compelling vision and building backup plans to navigate through challenges.

Takeaways

  • Balancing optimism and realism is crucial in leadership
  • Setting lofty goals and developing strategies are essential for success

Chapters

  • 00:00 Balancing Optimism and Realism
  • 05:22 Contingency Planning
]]>034f0d85-75b8-4a25-8309-4479cfa927b8Mon, 01 Jun 2026 12:15:00 GMT<p>The episode explores the delicate balance between optimism and realism in leadership, emphasizing the importance of setting lofty goals, developing strategies, handling pessimism in the team, and preparing for contingencies. It provides insights into painting a compelling vision and building backup plans to navigate through challenges.</p><p></p><p>Takeaways</p><ul><li>Balancing optimism and realism is crucial in leadership</li><li>Setting lofty goals and developing strategies are essential for success</li></ul><p></p><p>Chapters</p><ul><li>00:00 Balancing Optimism and Realism</li><li>05:22 Contingency Planning</li></ul>no00:11:12Balancing Optimism with Realismfull<![CDATA[How Well Do You Understand the WIIFM?]]>The Leadership Growth Lab podcast delves into the challenges of implementing change in leadership and event planning, emphasizing the importance of team buy-in and effective communication. It highlights the impact of change on sales, coordination, and the role of coordinators in change implementation, as well as the benefits of transparent pricing and overcoming resistance.

Takeaways

  • Effective communication is crucial in navigating change and gaining team buy-in.
  • Transparent pricing and professional communication set businesses apart and lead to repeat clients.

Chapters

  • 00:00 Introduction to Leadership Growth Lab
  • 06:28 Impact of Change on Sales and Coordination
  • 12:16 Overcoming Obstacles in Change Implementation
]]>14ef450f-da5c-401a-b88e-61e0554e6d25Mon, 25 May 2026 12:15:00 GMT<p>The Leadership Growth Lab podcast delves into the challenges of implementing change in leadership and event planning, emphasizing the importance of team buy-in and effective communication. It highlights the impact of change on sales, coordination, and the role of coordinators in change implementation, as well as the benefits of transparent pricing and overcoming resistance.</p><p></p><p>Takeaways</p><ul><li>Effective communication is crucial in navigating change and gaining team buy-in.</li><li>Transparent pricing and professional communication set businesses apart and lead to repeat clients.</li></ul><p></p><p>Chapters</p><ul><li>00:00 Introduction to Leadership Growth Lab</li><li>06:28 Impact of Change on Sales and Coordination</li><li>12:16 Overcoming Obstacles in Change Implementation</li></ul>no00:15:16How Well Do You Understand the WIIFM?full<![CDATA[Miscommunication Mishaps]]>The conversation explores the impact of communication, planning for interpretation differences, interpreting and responding to misinterpretations, balancing trust and control, managing performance and trust, and learning and growth from mistakes in leadership.

Takeaways

  • Communication is complex and can lead to different interpretations
  • Balancing trust and control is essential for effective leadership

Chapters

  • 00:00 The Impact of Communication
  • 05:10 Balancing Trust and Control
  • 10:03 Learning and Growth from Mistakes
]]>a0d69ead-0836-4d42-a64e-bf46a0949f37Mon, 18 May 2026 12:15:00 GMT<p>The conversation explores the impact of communication, planning for interpretation differences, interpreting and responding to misinterpretations, balancing trust and control, managing performance and trust, and learning and growth from mistakes in leadership.</p><p></p><p>Takeaways</p><ul><li>Communication is complex and can lead to different interpretations</li><li>Balancing trust and control is essential for effective leadership</li></ul><p></p><p>Chapters</p><ul><li>00:00 The Impact of Communication</li><li>05:10 Balancing Trust and Control</li><li>10:03 Learning and Growth from Mistakes</li></ul>no00:11:58Miscommunication Mishapsfull<![CDATA[When You Have to Deal With Nonsense]]>The conversation focuses on navigating HR issues, improving communication, addressing cross-functional issues, and effective communication with the leadership team. It emphasizes the importance of regular leadership group meetings and effective communication for addressing HR issues and improving synergy and common ground within the team.

Takeaways

  • Effective communication is crucial for addressing HR issues
  • Regular leadership group meetings can improve synergy and common ground

Chapters

  • 00:00 Effective Communication with Leadership Team
]]>12b38176-6551-4020-b4ab-bf8299021469Mon, 11 May 2026 12:15:00 GMT<p>The conversation focuses on navigating HR issues, improving communication, addressing cross-functional issues, and effective communication with the leadership team. It emphasizes the importance of regular leadership group meetings and effective communication for addressing HR issues and improving synergy and common ground within the team.</p><p></p><p>Takeaways</p><ul><li>Effective communication is crucial for addressing HR issues</li><li>Regular leadership group meetings can improve synergy and common ground</li></ul><p></p><p>Chapters</p><ul><li>00:00 Effective Communication with Leadership Team</li></ul>no00:03:35When You Have to Deal With Nonsensefull<![CDATA[But Did You Document It?]]>The conversation emphasizes the importance of documentation in leadership and management. It explores the significance of daily documentation and its impact on employee evaluation, as well as the role of documentation in managing employee performance.

Takeaways

  • Importance of documentation
  • Daily documentation is crucial

Chapters

  • 00:00 The Significance of Documentation
]]>b22462f1-b8af-4b84-95d5-8c45061c80b0Mon, 04 May 2026 12:15:00 GMT<p>The conversation emphasizes the importance of documentation in leadership and management. It explores the significance of daily documentation and its impact on employee evaluation, as well as the role of documentation in managing employee performance.</p><p></p><p>Takeaways</p><ul><li>Importance of documentation</li><li>Daily documentation is crucial</li></ul><p></p><p>Chapters</p><ul><li>00:00 The Significance of Documentation</li></ul>no00:05:07But Did You Document It?full<![CDATA[Genuine Care Is Essential to Your Team]]>The conversation emphasizes the importance of genuine care and concern for employees in effective leadership. It also highlights the significance of active listening and casual small talk in building strong relationships with employees.

Takeaways

  • Genuine care and concern for employees is essential for effective leadership.
  • Active listening and casual small talk are important for building relationships with employees.

Chapters

  • 00:00 Building Relationships Through Active Listening
]]>508e95e9-8824-48de-992b-062b0cf81e17Mon, 27 Apr 2026 12:15:00 GMT<p>The conversation emphasizes the importance of genuine care and concern for employees in effective leadership. It also highlights the significance of active listening and casual small talk in building strong relationships with employees.</p><p></p><p>Takeaways</p><ul><li>Genuine care and concern for employees is essential for effective leadership.</li><li>Active listening and casual small talk are important for building relationships with employees.</li></ul><p></p><p>Chapters</p><ul><li>00:00 Building Relationships Through Active Listening</li></ul>no00:05:21Genuine Care Is Essential to Your Teamfull<![CDATA[Embrace Your Imperfections]]>The podcast episode features a discussion on leadership growth and the importance of embracing weaknesses, particularly in the context of organizational skills. The host shares real stories and strategies for emerging leaders, emphasizing the need to address weaknesses and imperfections in leadership roles.

Takeaways

  • Embracing weaknesses
  • Organizational skills

Chapters

  • 00:00 Embracing Imperfection
]]>9b3efb30-d3e0-4e66-b73b-8a7719490d66Mon, 20 Apr 2026 12:15:00 GMT<p>The podcast episode features a discussion on leadership growth and the importance of embracing weaknesses, particularly in the context of organizational skills. The host shares real stories and strategies for emerging leaders, emphasizing the need to address weaknesses and imperfections in leadership roles.</p><p></p><p>Takeaways</p><ul><li>Embracing weaknesses</li><li>Organizational skills</li></ul><p></p><p>Chapters</p><ul><li>00:00 Embracing Imperfection</li></ul>no00:03:41Embrace Your Imperfectionsfull<![CDATA[How to Evaluate Your Performance]]>The episode begins with an introduction to the Leadership Growth Lab podcast, followed by a discussion on reflecting on accomplishments and re-evaluating goals and targets for the upcoming quarter. The main takeaways are the importance of quarterly reflection and the process of setting new targets.

Takeaways

  • Quarterly reflection
  • Setting new targets

Chapters

  • 00:00 Re-evaluating Goals and Targets
]]>7ca8ec31-9ed2-4e6f-b805-51a51b737394Mon, 13 Apr 2026 12:15:00 GMT<p>The episode begins with an introduction to the Leadership Growth Lab podcast, followed by a discussion on reflecting on accomplishments and re-evaluating goals and targets for the upcoming quarter. The main takeaways are the importance of quarterly reflection and the process of setting new targets.</p><p></p><p>Takeaways</p><ul><li>Quarterly reflection</li><li>Setting new targets</li></ul><p></p><p>Chapters</p><ul><li>00:00 Re-evaluating Goals and Targets</li></ul>no00:02:49How to Evaluate Your Performancefull<![CDATA[How to Recognize an Under-Challenged Team Member]]>The conversation explores the challenges of recognizing when a team member is under-fulfilled and not challenged enough, as well as the importance of effective delegation in addressing this issue.

Takeaways

  • Recognizing Under-fulfillment
  • Effective Delegation

Chapters

  • 00:00 Recognizing Under-fulfillment
]]>8f47d301-8a1a-4e6b-b6dc-8e78765bc187Mon, 06 Apr 2026 12:15:00 GMT<p>The conversation explores the challenges of recognizing when a team member is under-fulfilled and not challenged enough, as well as the importance of effective delegation in addressing this issue.</p><p></p><p>Takeaways</p><ul><li>Recognizing Under-fulfillment</li><li>Effective Delegation</li></ul><p></p><p>Chapters</p><ul><li>00:00 Recognizing Under-fulfillment</li></ul>no00:06:18How to Recognize an Under-Challenged Team Memberfull<![CDATA[How to Coach Judgement - Episode 17]]>Coaching for judgment is a challenging aspect of leadership, requiring the development of sound decision-making skills and the ability to assess situations objectively. This podcast episode delves into a real-life scenario where coaching for judgment was necessary, highlighting the complexities and nuances involved in guiding team members to make better decisions.

Takeaways

  • Coaching for judgment requires assessing situations objectively
  • Emotional reactions should be separated from decision-making

Chapters

  • 00:00 Guiding Judgment Without Emotion
]]>f739770e-07f5-49fa-92d3-48212b04ec83Mon, 30 Mar 2026 12:15:00 GMT<p>Coaching for judgment is a challenging aspect of leadership, requiring the development of sound decision-making skills and the ability to assess situations objectively. This podcast episode delves into a real-life scenario where coaching for judgment was necessary, highlighting the complexities and nuances involved in guiding team members to make better decisions.</p><p></p><p>Takeaways</p><ul><li>Coaching for judgment requires assessing situations objectively</li><li>Emotional reactions should be separated from decision-making</li></ul><p></p><p>Chapters</p><ul><li>00:00 Guiding Judgment Without Emotion</li></ul>no00:08:51How to Coach Judgement - Episode 17full<![CDATA[How to Lead through Adversity - Episode 16]]>The podcast episode discusses the challenges of leadership and the need to lead through adversity. It also emphasizes the importance of establishing a positive team culture and setting the tone for the team's priorities and goals.

Takeaways

  • Leading through adversity
  • Establishing team culture

Chapters

  • 00:00 Leading Through Adversity
]]>2440e73a-52f1-41a1-92c1-a01f5089b213Mon, 23 Mar 2026 12:15:00 GMT<p>The podcast episode discusses the challenges of leadership and the need to lead through adversity. It also emphasizes the importance of establishing a positive team culture and setting the tone for the team's priorities and goals.</p><p></p><p>Takeaways</p><ul><li>Leading through adversity</li><li>Establishing team culture</li></ul><p></p><p>Chapters</p><ul><li>00:00 Leading Through Adversity</li></ul>no00:03:56How to Lead through Adversity - Episode 16full<![CDATA[How to Notice "Good" Work - Episode 15]]>The conversation emphasizes the critical importance of feedback, both constructive and positive reinforcement. It delves into the significance of providing specific and timely feedback to team members, highlighting the value of detailed feedback and the gift of feedback as a means of growth and improvement.

Takeaways

  • Feedback is critical
  • Specific and timely feedback is important

Chapters

  • 00:00 The Gift of Feedback
]]>97f76ff8-4133-431f-b434-a932fe1c4450Mon, 16 Mar 2026 12:15:00 GMT<p>The conversation emphasizes the critical importance of feedback, both constructive and positive reinforcement. It delves into the significance of providing specific and timely feedback to team members, highlighting the value of detailed feedback and the gift of feedback as a means of growth and improvement.</p><p></p><p>Takeaways</p><ul><li>Feedback is critical</li><li>Specific and timely feedback is important</li></ul><p></p><p>Chapters</p><ul><li>00:00 The Gift of Feedback</li></ul>no00:04:54How to Notice "Good" Work - Episode 15full<![CDATA[How to Make Yourself Undeniable - Episode 14]]>The Leadership Growth Lab podcast provides real talk, stories, and strategies for emerging leaders. It emphasizes the competitive approach to leadership and showcases real leadership strategies.

Takeaways

  • Real leadership strategies
  • Competitive approach

Chapters

  • 00:00 Introduction to Leadership Growth Lab Podcast
]]>d1c02a41-b6b3-4f99-8d2a-4dfb197da8beMon, 09 Mar 2026 12:15:00 GMT<p>The Leadership Growth Lab podcast provides real talk, stories, and strategies for emerging leaders. It emphasizes the competitive approach to leadership and showcases real leadership strategies.</p><p></p><p>Takeaways</p><ul><li>Real leadership strategies</li><li>Competitive approach</li></ul><p></p><p>Chapters</p><ul><li>00:00 Introduction to Leadership Growth Lab Podcast</li></ul>no00:03:47How to Make Yourself Undeniable - Episode 14full<![CDATA[When Ai Takes Revenge - Episode 13]]>A leader shares a cautionary tale about the unintended consequences of insulting AI and the potential impact on professional relationships. The story highlights the importance of being mindful of technology and the potential repercussions of our interactions with AI.

Takeaways

  • AI interactions have real-world consequences
  • Technology requires careful and respectful use

Chapters

  • 00:00 Unintended Consequences of AI Insults
]]>ccd88e01-478c-41bd-9b9e-d568bfa04c9fMon, 02 Mar 2026 16:30:00 GMT<p>A leader shares a cautionary tale about the unintended consequences of insulting AI and the potential impact on professional relationships. The story highlights the importance of being mindful of technology and the potential repercussions of our interactions with AI.</p><p></p><p>Takeaways</p><ul><li>AI interactions have real-world consequences</li><li>Technology requires careful and respectful use</li></ul><p></p><p>Chapters</p><ul><li>00:00 Unintended Consequences of AI Insults</li></ul>no00:03:47When Ai Takes Revenge - Episode 13full<![CDATA[Preparing for Difficult Conversations - Episode 12]]>Preparing for critical conversations as a leader involves planning, emotional preparation, and maintaining objectivity. These conversations require careful consideration and a strategic approach to ensure a productive outcome.

Takeaways

  • Prepare for critical conversations
  • Remove personal emotions from the conversation

Chapters

  • 00:00 Removing Personal Emotions
]]>8e19d54e-cb4e-4105-8155-207d4f9ea1a8Mon, 23 Feb 2026 16:30:00 GMT<p>Preparing for critical conversations as a leader involves planning, emotional preparation, and maintaining objectivity. These conversations require careful consideration and a strategic approach to ensure a productive outcome.</p><p></p><p>Takeaways</p><ul><li>Prepare for critical conversations</li><li>Remove personal emotions from the conversation</li></ul><p></p><p>Chapters</p><ul><li>00:00 Removing Personal Emotions</li></ul>no00:03:40Preparing for Difficult Conversations - Episode 12full<![CDATA[As A Leader Your Opinion Matters - Episode 11]]>In this episode, Michelle Rao shares insights on the importance of a leader's opinion and the impact it has on team members. She emphasizes the significance of recognition and sincerity in motivating and inspiring team members. The episode provides real strategies for effective leadership and highlights the importance of genuine feedback and recognition.

Takeaways

  • Team members care about their leader's opinion
  • Recognition and sincerity are important for team motivation

Chapters

  • 00:00 Real Strategies for Effective Leadership
]]>34d5755e-042c-48a0-bbf0-820a00b2caf8Mon, 16 Feb 2026 13:15:00 GMT<p>In this episode, Michelle Rao shares insights on the importance of a leader's opinion and the impact it has on team members. She emphasizes the significance of recognition and sincerity in motivating and inspiring team members. The episode provides real strategies for effective leadership and highlights the importance of genuine feedback and recognition.</p><p></p><p>Takeaways</p><ul><li>Team members care about their leader's opinion</li><li>Recognition and sincerity are important for team motivation</li></ul><p></p><p>Chapters</p><ul><li>00:00 Real Strategies for Effective Leadership</li></ul>no00:02:07111As A Leader Your Opinion Matters - Episode 11full<![CDATA[What To Do When You Become a Target - Episode 10]]>The podcast episode discusses the challenges of leadership, including dealing with intimidation, unjust accusations, and rising above adversity. It explores the impact of leadership and the strategies for handling being a target in a professional setting.

Takeaways

  • Dealing with being a target
  • Handling intimidation

Chapters

  • 00:00 Rising Above Adversity
]]>9a13fa17-f420-453c-bbb6-27519d31845fMon, 09 Feb 2026 13:15:00 GMT<p>The podcast episode discusses the challenges of leadership, including dealing with intimidation, unjust accusations, and rising above adversity. It explores the impact of leadership and the strategies for handling being a target in a professional setting.</p><p></p><p>Takeaways</p><ul><li>Dealing with being a target</li><li>Handling intimidation</li></ul><p></p><p>Chapters</p><ul><li>00:00 Rising Above Adversity</li></ul>no00:07:38What To Do When You Become a Target - Episode 10full<![CDATA[Attracting Talent for Growth without Making Promises - Episode 9]]>The conversation explores the challenges of attracting and retaining talent with potential, especially when opportunities are forthcoming but the timeline is uncertain. It also delves into the task of developing talent within revenue constraints, balancing the need for talent development with financial limitations.

Takeaways

  • Attracting and retaining talent with potential
  • Balancing talent development with revenue constraints

Chapters

  • 00:00 Attracting and Retaining Talent with Potential
]]>8a4e195d-5f4a-4e89-a682-25972322d04bMon, 02 Feb 2026 13:15:00 GMT<p>The conversation explores the challenges of attracting and retaining talent with potential, especially when opportunities are forthcoming but the timeline is uncertain. It also delves into the task of developing talent within revenue constraints, balancing the need for talent development with financial limitations.</p><p></p><p>Takeaways</p><ul><li>Attracting and retaining talent with potential</li><li>Balancing talent development with revenue constraints</li></ul><p></p><p>Chapters</p><ul><li>00:00 Attracting and Retaining Talent with Potential</li></ul>no00:05:23Attracting Talent for Growth without Making Promises - Episode 9full<![CDATA[Providing Timely Feedback - Episode 8]]>The conversation highlights the importance of feedback in team performance and growth. It emphasizes the need for specific and timely feedback to help team members replicate their successes and improve on areas that need adjustment.

Takeaways

  • Feedback is critical
  • Specific and timely feedback is important

Chapters

  • 00:00 The Gift of Feedback
]]>6db27a6e-68e1-4807-8726-cbaa8c94d53eMon, 26 Jan 2026 13:15:00 GMT<p>The conversation highlights the importance of feedback in team performance and growth. It emphasizes the need for specific and timely feedback to help team members replicate their successes and improve on areas that need adjustment.</p><p></p><p>Takeaways</p><ul><li>Feedback is critical</li><li>Specific and timely feedback is important</li></ul><p></p><p>Chapters</p><ul><li>00:00 The Gift of Feedback</li></ul>no00:03:55Providing Timely Feedback - Episode 8full<![CDATA[Defining Roles on Your Team - Episode 7]]>The conversation discusses the importance of dividing team responsibilities and the role it plays in ensuring accountability and performance evaluation. It also emphasizes the need to consider individual talents, motivations, and performance when assigning responsibilities within a team.

Takeaways

  • Team roles and responsibilities
  • Accountability and performance evaluation

Chapters

  • 00:00 Dividing Team Responsibilities
]]>35573a06-1f94-4e1a-b751-eba83db2b16dMon, 19 Jan 2026 13:15:00 GMT<p>The conversation discusses the importance of dividing team responsibilities and the role it plays in ensuring accountability and performance evaluation. It also emphasizes the need to consider individual talents, motivations, and performance when assigning responsibilities within a team.</p><p></p><p>Takeaways</p><ul><li>Team roles and responsibilities</li><li>Accountability and performance evaluation</li></ul><p></p><p>Chapters</p><ul><li>00:00 Dividing Team Responsibilities</li></ul>no00:02:15Defining Roles on Your Team - Episode 7full<![CDATA[Navigating Performance Issues - Episode 6]]>The podcast episode discusses leadership challenges, performance issues, and effective communication in the workplace. It also delves into the importance of utilizing tools, event coordination, overcoming obstacles, and identifying common denominators in challenging situations.

Takeaways

  • Performance management
  • Effective communication

Chapters

  • 00:00 Leadership Challenges and Performance Issues
]]>93825f17-3bd2-4691-ba98-8d1cbb216075Mon, 12 Jan 2026 13:15:00 GMT<p>The podcast episode discusses leadership challenges, performance issues, and effective communication in the workplace. It also delves into the importance of utilizing tools, event coordination, overcoming obstacles, and identifying common denominators in challenging situations.</p><p></p><p>Takeaways</p><ul><li>Performance management</li><li>Effective communication</li></ul><p></p><p>Chapters</p><ul><li>00:00 Leadership Challenges and Performance Issues</li></ul>no00:04:3616Navigating Performance Issues - Episode 6full<![CDATA[Navigating Expectations with Your New Boss - Episode 5]]>The episode discusses how to navigate expectations with a new supervisor, emphasizing the importance of effective communication and understanding the supervisor's priorities. It covers topics such as building trust, establishing effective guidelines, and setting expectations through open dialogue.

Takeaways

  • Navigating expectations with a new supervisor
  • Effective communication with a new supervisor

Chapters

  • 00:00 Setting Expectations and Open Dialogue
]]>bace0907-700f-4eb7-837e-90be164df0f5Tue, 06 Jan 2026 13:15:00 GMT<p>The episode discusses how to navigate expectations with a new supervisor, emphasizing the importance of effective communication and understanding the supervisor's priorities. It covers topics such as building trust, establishing effective guidelines, and setting expectations through open dialogue.</p><p></p><p>Takeaways</p><ul><li>Navigating expectations with a new supervisor</li><li>Effective communication with a new supervisor</li></ul><p></p><p>Chapters</p><ul><li>00:00 Setting Expectations and Open Dialogue</li></ul>no00:03:58Navigating Expectations with Your New Boss - Episode 5full<![CDATA[Understanding Responsibility in Communication - Episode 4 ]]>The conversation explores the challenges of working with a direct report who avoids taking responsibility, focusing on the importance of communication and accountability. It delves into the impact of communication on responsibility and the client's perspective, emphasizing the need for clear and effective communication to avoid misunderstandings and take ownership of the client's perception.

Takeaways

  • Communication is key
  • Taking responsibility for communication

Chapters

  • 00:00 Dealing with a Direct Report's Adverse Responsibility
]]>d9e409f1-7b91-4100-a80c-964e34365f47Mon, 05 Jan 2026 13:15:00 GMT<p>The conversation explores the challenges of working with a direct report who avoids taking responsibility, focusing on the importance of communication and accountability. It delves into the impact of communication on responsibility and the client's perspective, emphasizing the need for clear and effective communication to avoid misunderstandings and take ownership of the client's perception.</p><p></p><p>Takeaways</p><ul><li>Communication is key</li><li>Taking responsibility for communication</li></ul><p></p><p>Chapters</p><ul><li>00:00 Dealing with a Direct Report's Adverse Responsibility</li></ul>no00:05:55Understanding Responsibility in Communication - Episode 4 full<![CDATA[The Art of Clear Communication]]>The conversation emphasizes the importance of clear communication and understanding the recipient's perspective. It delves into the challenges of communicating expectations and aesthetics, highlighting the need for leaders to be clear and considerate in their communication with creative teams.

Takeaways

  • Clear Communication
  • Understanding Recipient's Perspective

Chapters

  • 00:00 Communicating Expectations and Aesthetics
]]>bcf34a67-85e2-46bd-a8f3-b8ff570a779aSun, 04 Jan 2026 13:15:00 GMT<p>The conversation emphasizes the importance of clear communication and understanding the recipient's perspective. It delves into the challenges of communicating expectations and aesthetics, highlighting the need for leaders to be clear and considerate in their communication with creative teams.</p><p></p><p>Takeaways</p><ul><li>Clear Communication</li><li>Understanding Recipient's Perspective</li></ul><p></p><p>Chapters</p><ul><li>00:00 Communicating Expectations and Aesthetics</li></ul>no00:02:5913The Art of Clear Communicationfull<![CDATA[The Gift Of Time - The Most Valuable of All]]>In this episode, I speak to the employers on how to reward their employees with something more meaningful than money...Time.

]]>https://podcasters.spotify.com/pod/show/michelle-rao6/episodes/The-Gift-Of-Time---The-Most-Valuable-of-All-e3d2oc5e37eb83d-e715-436c-b0bc-28390597eb0aSat, 03 Jan 2026 01:36:48 GMT<p>In this episode, I speak to the employers on how to reward their employees with something more meaningful than money...Time.</p> no00:02:1711The Gift Of Time - The Most Valuable of Allfull<![CDATA[Removing Obstacles for Success]]>When direct reports throw excuses, leaders remove obstacles. Today we tackle performance management through removing obstacles to desired performance!

]]>https://podcasters.spotify.com/pod/show/michelle-rao6/episodes/Removing-Obstacles-for-Success-e3d2p4u29191437-24a3-4624-b497-428962ea673dSat, 03 Jan 2026 15:30:00 GMT<p>When direct reports throw excuses, leaders remove obstacles. Today we tackle performance management through removing obstacles to desired performance!</p> no00:04:1012Removing Obstacles for Successfull