<?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0" xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:psc="http://podlove.org/simple-chapters" xmlns:podcast="https://podcastindex.org/namespace/1.0"><channel><title><![CDATA[HHC Session One - Intro to series]]></title><description><![CDATA[<p>Human relationships are now more important than ever both with patients and team members. Looking at these relationships through a framework as to why the patient is seeking health care (two separate words) will assist in developing and maintaining, humanizing your practice.</p>]]></description><link>owendahlconsulting.com</link><generator>Riverside.fm (https://riverside.com)</generator><lastBuildDate>Wed, 01 Jul 2026 15:14:21 GMT</lastBuildDate><atom:link href="https://api.riverside.com/hosting/plbO2iAm.rss" rel="self" type="application/rss+xml"/><author><![CDATA[Owen Dahl]]></author><pubDate>Mon, 13 Apr 2026 19:32:29 GMT</pubDate><copyright><![CDATA[2026 Owen Dahl]]></copyright><language><![CDATA[en]]></language><ttl>60</ttl><category><![CDATA[Relationships]]></category><itunes:author>Owen Dahl</itunes:author><itunes:summary>&lt;p&gt;Human relationships are now more important than ever both with patients and team members. Looking at these relationships through a framework as to why the patient is seeking health care (two separate words) will assist in developing and maintaining, humanizing your practice.&lt;/p&gt;</itunes:summary><itunes:type>episodic</itunes:type><itunes:owner><itunes:name>Owen Dahl</itunes:name><itunes:email>odahl@owendahlconsulting.com</itunes:email></itunes:owner><itunes:explicit>no</itunes:explicit><itunes:category text="Society &amp; Culture"><itunes:category text="Relationships"/></itunes:category><itunes:image href="https://hosting-media.riverside.com/media/podcasts/dd780597-d241-4201-b5f4-0a4ab495e742/logos/b51e1d1b-4e31-4a11-8970-f8d5cfe31efc.jpeg"/><item><title><![CDATA[Intereview with Dr Ted Pirog]]></title><description><![CDATA[<p>Ted is NOT in health care, he has recently retired from ExxonMobil. His insights on management, leadership, relationships and efficiency offer some real assistance to those of us in health care. It is worth 36 minutes to listen gain information and expand your knowledge for your own and your organizations growth.</p>]]></description><guid isPermaLink="false">f4f84f78-9587-4a17-af2b-1fa6f977f2c6</guid><dc:creator><![CDATA[Owen Dahl]]></dc:creator><pubDate>Sat, 27 Jun 2026 20:27:25 GMT</pubDate><enclosure url="https://api.riverside.com/hosting-analytics/media/941be2ccfa71317dd1479bede923d93dd17738c1b316fffc4b076e274816fdbb/eyJlcGlzb2RlSWQiOiJmNGY4NGY3OC05NTg3LTRhMTctYWYyYi0xZmE2Zjk3N2YyYzYiLCJwb2RjYXN0SWQiOiJkZDc4MDU5Ny1kMjQxLTQyMDEtYjVmNC0wYTRhYjQ5NWU3NDIiLCJhY2NvdW50SWQiOiI2OTk0NzA0YTU3N2Q5ZTNmMWI2MTc0NjQiLCJwYXRoIjoibWVkaWEvY2xpcHMvNmEzZWZmY2QzYWUyODMxYTY4MTgzNDkwL293ZW4tZGFobHMtc3R1ZGlvLWNvbXBvc2VyLTIwMjYtNi0yN19fMC00MC0xMy5tcDMifQ==.mp3" length="70706303" type="audio/mpeg"/><podcast:transcript url="https://hosting-media.riverside.com/media/podcasts/dd780597-d241-4201-b5f4-0a4ab495e742/episodes/f4f84f78-9587-4a17-af2b-1fa6f977f2c6/transcripts.txt" type="text/plain"/><itunes:summary>&lt;p&gt;Ted is NOT in health care, he has recently retired from ExxonMobil. His insights on management, leadership, relationships and efficiency offer some real assistance to those of us in health care. It is worth 36 minutes to listen gain information and expand your knowledge for your own and your organizations growth.&lt;/p&gt;</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:duration>00:36:50</itunes:duration><itunes:image href="https://hosting-media.riverside.com/media/podcasts/dd780597-d241-4201-b5f4-0a4ab495e742/logos/b51e1d1b-4e31-4a11-8970-f8d5cfe31efc.jpeg"/><itunes:season>1</itunes:season><itunes:episode>5</itunes:episode><itunes:title>Intereview with Dr Ted Pirog</itunes:title><itunes:episodeType>full</itunes:episodeType></item><item><title><![CDATA[Interview with Steve Dickens]]></title><description><![CDATA[<p>Great interview with Steve Dickens, of SVMIC and past Chair of MGMA. His insights are exceptional and this entire episode is well worth you while to listen to. Insights on communication, delegation, retention, reduction of risk issues, and so much more.</p>]]></description><guid isPermaLink="false">2b5671c6-261f-4776-a69b-d987318a78fe</guid><dc:creator><![CDATA[Owen Dahl]]></dc:creator><pubDate>Sun, 14 Jun 2026 00:51:22 GMT</pubDate><enclosure url="https://api.riverside.com/hosting-analytics/media/1ffdf58a0815d9b9d894507272ff236d735ed61cd1793d3f44ac67b3155c60a7/eyJlcGlzb2RlSWQiOiIyYjU2NzFjNi0yNjFmLTQ3NzYtYTY5Yi1kOTg3MzE4YTc4ZmUiLCJwb2RjYXN0SWQiOiJkZDc4MDU5Ny1kMjQxLTQyMDEtYjVmNC0wYTRhYjQ5NWU3NDIiLCJhY2NvdW50SWQiOiI2OTk0NzA0YTU3N2Q5ZTNmMWI2MTc0NjQiLCJwYXRoIjoibWVkaWEvY2xpcHMvNmEyNzFlZjkzNzRmYzgxMGJkM2UxYWQ3L293ZW4tZGFobHMtc3R1ZGlvLWNvbXBvc2VyLTIwMjYtNi04X18yMS01OC00OS5tcDMifQ==.mp3" length="59565183" type="audio/mpeg"/><podcast:transcript url="https://hosting-media.riverside.com/media/podcasts/dd780597-d241-4201-b5f4-0a4ab495e742/episodes/2b5671c6-261f-4776-a69b-d987318a78fe/transcripts.txt" type="text/plain"/><itunes:summary>&lt;p&gt;Great interview with Steve Dickens, of SVMIC and past Chair of MGMA. His insights are exceptional and this entire episode is well worth you while to listen to. Insights on communication, delegation, retention, reduction of risk issues, and so much more.&lt;/p&gt;</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:duration>00:31:01</itunes:duration><itunes:image href="https://hosting-media.riverside.com/media/podcasts/dd780597-d241-4201-b5f4-0a4ab495e742/logos/b51e1d1b-4e31-4a11-8970-f8d5cfe31efc.jpeg"/><itunes:title>Interview with Steve Dickens</itunes:title><itunes:episodeType>full</itunes:episodeType></item><item><title><![CDATA[My Story - 18 months in the healthcare system - outcomes and lessons]]></title><description><![CDATA[<p>Owen Dahl shares his 18-month healthcare journey, emphasizing the impact of humanizing and efficiency in the healthcare system. He reflects on the diagnosis, treatment, complications, and challenges faced, highlighting the need for improved staff training and system interoperability.</p><p></p><p>Takeaways</p><ul><li>Humanizing and efficiency are not competitors, they're collaborators</li><li>System interoperability and staff training are essential for improving healthcare experiences</li></ul><p></p><p>Chapters</p><ul><li>00:00 Introduction to Humanizing Healthcare</li><li>05:09 Complications and Hospitalization</li><li>11:28 Health Outcome and Treatment Plan</li><li>17:26 Reflection on Healthcare Experience</li><li>26:29 Observations and System Gaps</li><li>32:28 Interoperability and Staff Training</li></ul>]]></description><guid isPermaLink="false">b71a3be6-30f9-46aa-b63d-7533a000c276</guid><dc:creator><![CDATA[Owen Dahl]]></dc:creator><pubDate>Thu, 07 May 2026 15:01:21 GMT</pubDate><enclosure url="https://api.riverside.com/hosting-analytics/media/7c4e8107a30aa3c07aea65cd4e9975b9502cd866c942243096d41991119a4297/eyJlcGlzb2RlSWQiOiJiNzFhM2JlNi0zMGY5LTQ2YWEtYjYzZC03NTMzYTAwMGMyNzYiLCJwb2RjYXN0SWQiOiJkZDc4MDU5Ny1kMjQxLTQyMDEtYjVmNC0wYTRhYjQ5NWU3NDIiLCJhY2NvdW50SWQiOiI2OTk0NzA0YTU3N2Q5ZTNmMWI2MTc0NjQiLCJwYXRoIjoibWVkaWEvY2xpcHMvNjlmYzlhODZjZGNlMDQzYTQ4NDRiYWJmL293ZW4tZGFobHMtc3R1ZGlvLWNvbXBvc2VyLTIwMjYtNS03X18xNS01OC0zMC5tcDMifQ==.mp3" length="67178727" type="audio/mpeg"/><podcast:transcript url="https://hosting-media.riverside.com/media/podcasts/dd780597-d241-4201-b5f4-0a4ab495e742/episodes/b71a3be6-30f9-46aa-b63d-7533a000c276/transcripts.txt" type="text/plain"/><itunes:summary>&lt;p&gt;Owen Dahl shares his 18-month healthcare journey, emphasizing the impact of humanizing and efficiency in the healthcare system. He reflects on the diagnosis, treatment, complications, and challenges faced, highlighting the need for improved staff training and system interoperability.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Takeaways&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Humanizing and efficiency are not competitors, they&apos;re collaborators&lt;/li&gt;&lt;li&gt;System interoperability and staff training are essential for improving healthcare experiences&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Chapters&lt;/p&gt;&lt;ul&gt;&lt;li&gt;00:00 Introduction to Humanizing Healthcare&lt;/li&gt;&lt;li&gt;05:09 Complications and Hospitalization&lt;/li&gt;&lt;li&gt;11:28 Health Outcome and Treatment Plan&lt;/li&gt;&lt;li&gt;17:26 Reflection on Healthcare Experience&lt;/li&gt;&lt;li&gt;26:29 Observations and System Gaps&lt;/li&gt;&lt;li&gt;32:28 Interoperability and Staff Training&lt;/li&gt;&lt;/ul&gt;</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:duration>00:34:59</itunes:duration><itunes:image href="https://hosting-media.riverside.com/media/podcasts/dd780597-d241-4201-b5f4-0a4ab495e742/logos/b51e1d1b-4e31-4a11-8970-f8d5cfe31efc.jpeg"/><itunes:title>My Story - 18 months in the healthcare system - outcomes and lessons</itunes:title><itunes:episodeType>full</itunes:episodeType></item><item><title><![CDATA[Conversation with Dr Neil Baum]]></title><description><![CDATA[<p>The conversation explores the importance of humanizing healthcare and getting back to basics in patient care. It delves into the challenges faced in practice, the key elements of practice, and the role of training and AI in healthcare. The speakers emphasize the need for empathy, compassion, and effective communication in patient care, while addressing the fear of AI replacing human interaction in healthcare.</p><p></p><p>Takeaways</p><ul><li>Importance of empathy and compassion in patient care</li><li>Addressing the fear of AI replacing human interaction in healthcare</li></ul><p></p><p>Chapters</p><ul><li>00:00 The Olympic Challenge</li><li>05:22 Engaging the Patient</li><li>20:59 Key Elements of Practice</li><li>29:32 Training and AI in Healthcare</li></ul>]]></description><guid isPermaLink="false">f7c0be8d-3f49-413e-9be4-b74e799d6d9a</guid><dc:creator><![CDATA[Owen Dahl]]></dc:creator><pubDate>Sat, 25 Apr 2026 13:37:48 GMT</pubDate><enclosure url="https://api.riverside.com/hosting-analytics/media/573a52cfc8bfb4328c19f0211f8e7e15fa25ac7595839706d958e6252e7eb9af/eyJlcGlzb2RlSWQiOiJmN2MwYmU4ZC0zZjQ5LTQxM2UtOWJlNC1iNzRlNzk5ZDZkOWEiLCJwb2RjYXN0SWQiOiJkZDc4MDU5Ny1kMjQxLTQyMDEtYjVmNC0wYTRhYjQ5NWU3NDIiLCJhY2NvdW50SWQiOiI2OTk0NzA0YTU3N2Q5ZTNmMWI2MTc0NjQiLCJwYXRoIjoibWVkaWEvY2xpcHMvNjllYjhlNDc2N2I4M2Q1NjAzM2ViMGRjL293ZW4tZGFobHMtc3R1ZGlvLWNvbXBvc2VyLTIwMjYtNC0yNF9fMTctMzctNDMubXAzIn0=.mp3" length="72456716" type="audio/mpeg"/><podcast:transcript url="https://hosting-media.riverside.com/media/podcasts/dd780597-d241-4201-b5f4-0a4ab495e742/episodes/f7c0be8d-3f49-413e-9be4-b74e799d6d9a/transcripts.txt" type="text/plain"/><itunes:summary>&lt;p&gt;The conversation explores the importance of humanizing healthcare and getting back to basics in patient care. It delves into the challenges faced in practice, the key elements of practice, and the role of training and AI in healthcare. The speakers emphasize the need for empathy, compassion, and effective communication in patient care, while addressing the fear of AI replacing human interaction in healthcare.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Takeaways&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Importance of empathy and compassion in patient care&lt;/li&gt;&lt;li&gt;Addressing the fear of AI replacing human interaction in healthcare&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Chapters&lt;/p&gt;&lt;ul&gt;&lt;li&gt;00:00 The Olympic Challenge&lt;/li&gt;&lt;li&gt;05:22 Engaging the Patient&lt;/li&gt;&lt;li&gt;20:59 Key Elements of Practice&lt;/li&gt;&lt;li&gt;29:32 Training and AI in Healthcare&lt;/li&gt;&lt;/ul&gt;</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:duration>00:37:44</itunes:duration><itunes:image href="https://hosting-media.riverside.com/media/podcasts/dd780597-d241-4201-b5f4-0a4ab495e742/logos/b51e1d1b-4e31-4a11-8970-f8d5cfe31efc.jpeg"/><itunes:season>1</itunes:season><itunes:episode>2</itunes:episode><itunes:title>Conversation with Dr Neil Baum</itunes:title><itunes:episodeType>full</itunes:episodeType></item><item><title><![CDATA[Humanizing Health Care Session One]]></title><description><![CDATA[<p>The conversation introduces the concept of humanizing healthcare and discusses the ongoing evolution of healthcare, key performance indicators, the EMR evolution, the IKA acronym, and the PDACL framework. The primary takeaways include the importance of humanizing healthcare and the PDACL framework as a holistic perspective of patient care.</p><p></p><p>Takeaways</p><ul><li>Humanizing healthcare</li><li>PDACL framework</li></ul><p></p><p>Chapters</p><ul><li>00:00 PDACL Framework: Preventative, Diagnostic, Acute, Chronic, and Life Components</li></ul>]]></description><guid isPermaLink="false">bbb7d9e6-572f-4e0d-a679-e47e6418260b</guid><dc:creator><![CDATA[Owen Dahl]]></dc:creator><pubDate>Mon, 13 Apr 2026 19:37:09 GMT</pubDate><enclosure url="https://api.riverside.com/hosting-analytics/media/de8e1c931200cbebfccda37268b88e73e6f7b821c9de673fb39a3a64627ec0dc/eyJlcGlzb2RlSWQiOiJiYmI3ZDllNi01NzJmLTRlMGQtYTY3OS1lNDdlNjQxODI2MGIiLCJwb2RjYXN0SWQiOiJkZDc4MDU5Ny1kMjQxLTQyMDEtYjVmNC0wYTRhYjQ5NWU3NDIiLCJhY2NvdW50SWQiOiI2OTk0NzA0YTU3N2Q5ZTNmMWI2MTc0NjQiLCJwYXRoIjoibWVkaWEvY2xpcHMvNjlkYTNmZjAwNzU1NjNiZDY1MDJkMzg2L293ZW4tZGFobHMtc3R1ZGlvLWNvbXBvc2VyLTIwMjYtNC0xMV9fMTQtMzQtNTYubXAzIn0=.mp3" length="31814053" type="audio/mpeg"/><podcast:transcript url="https://hosting-media.riverside.com/media/podcasts/dd780597-d241-4201-b5f4-0a4ab495e742/episodes/bbb7d9e6-572f-4e0d-a679-e47e6418260b/transcripts.txt" type="text/plain"/><itunes:summary>&lt;p&gt;The conversation introduces the concept of humanizing healthcare and discusses the ongoing evolution of healthcare, key performance indicators, the EMR evolution, the IKA acronym, and the PDACL framework. The primary takeaways include the importance of humanizing healthcare and the PDACL framework as a holistic perspective of patient care.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Takeaways&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Humanizing healthcare&lt;/li&gt;&lt;li&gt;PDACL framework&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Chapters&lt;/p&gt;&lt;ul&gt;&lt;li&gt;00:00 PDACL Framework: Preventative, Diagnostic, Acute, Chronic, and Life Components&lt;/li&gt;&lt;/ul&gt;</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:duration>00:22:06</itunes:duration><itunes:image href="https://hosting-media.riverside.com/media/podcasts/dd780597-d241-4201-b5f4-0a4ab495e742/logos/b51e1d1b-4e31-4a11-8970-f8d5cfe31efc.jpeg"/><itunes:season>1</itunes:season><itunes:episode>1</itunes:episode><itunes:title>Humanizing Health Care Session One</itunes:title><itunes:episodeType>full</itunes:episodeType></item></channel></rss>