<![CDATA[The Dental C-Suite]]>Stop guessing with your business strategy.

The Dental C-Suite is the definitive podcast for dental practice owners ready to master the business side of dentistry.

We ditch the generic advice to provide business strategies that cover HR, Marketing, and Accounting. From local SEO fundamentals to staff retention systems, we deliver the executive-level insights you need to scale your clinic and compete in any market.

Your hosts:
Charlie Beaulieu- Finance and profitability.
tidalaccounting.ca
Jessica Bereti- HR and People Management.
modhrsolutions.com

Kyle Hamilton- Marketing Strategy and Conversion Optimization
thedentalmarketingcompany.com

No fluff, no jargon—just actionable strategies to help your practice thrive.

]]>www.thedentalcsuite.comRiverside.fm (https://riverside.com)Fri, 17 Apr 2026 10:00:57 GMTWed, 11 Feb 2026 20:06:41 GMT60Kyle Hamilton<p>Stop guessing with your business strategy.</p><p></p><p><b>The Dental C-Suite</b> is the definitive podcast for dental practice owners ready to master the business side of dentistry.</p><p>We ditch the generic advice to provide business strategies that cover HR, Marketing, and Accounting. From local SEO fundamentals to staff retention systems, we deliver the executive-level insights you need to scale your clinic and compete in any market.<br /><br />Your hosts:<br />Charlie Beaulieu- Finance and profitability. <br /><a rel="noopener noreferrer nofollow" href="http://tidalaccounting.ca" target="_blank">tidalaccounting.ca</a><br />Jessica Bereti- HR and People Management.<br /><a rel="noopener noreferrer nofollow" href="http://modhrsolutions.com" target="_blank">modhrsolutions.com</a></p><p>Kyle Hamilton- Marketing Strategy and Conversion Optimization<br /><a rel="noopener noreferrer nofollow" href="http://thedentalmarketingcompany.com" target="_blank">thedentalmarketingcompany.com</a></p><p></p><p>No fluff, no jargon—just actionable strategies to help your practice thrive.</p>episodicKyle Hamiltoncharlie@tidalaccounting.cano<![CDATA[#010- Are You Spending Too Much on Marketing?]]>The conversation delves into the importance of a holistic marketing strategy that encompasses various elements such as geographic location, slow burn approach, and the impact of marketing on HR. It also highlights the significance of the re-care rate and the website as key components of a successful marketing strategy.

Takeaways

  • Holistic marketing strategy
  • Impact of re-care rate on marketing
  • Website as a key marketing tool

Chapters

  • 00:00 The Holistic Marketing Strategy
  • 19:47 The Impact of Marketing on HR
  • 32:00 Foundational Marketing Strategies
]]>e1793443-fdac-4fee-9b74-8f4b29ebf227Tue, 14 Apr 2026 16:15:00 GMT<p>The conversation delves into the importance of a holistic marketing strategy that encompasses various elements such as geographic location, slow burn approach, and the impact of marketing on HR. It also highlights the significance of the re-care rate and the website as key components of a successful marketing strategy.</p><p></p><p>Takeaways</p><ul><li>Holistic marketing strategy</li><li>Impact of re-care rate on marketing</li><li>Website as a key marketing tool</li></ul><p></p><p>Chapters</p><ul><li>00:00 The Holistic Marketing Strategy</li><li>19:47 The Impact of Marketing on HR</li><li>32:00 Foundational Marketing Strategies</li></ul>no00:37:38110#010- Are You Spending Too Much on Marketing?full<![CDATA[#009- Your Team is Your Greatest Asset]]>The conversation delves into the importance of team cohesion and the role of advisors in business success. It covers topics such as building a cohesive team, creating a strong team structure, interviewing and hiring practices, team building and development, and leveraging advisors for business growth.

Takeaways

  • Team cohesion is crucial for a successful clinic
  • Advisors and mentors play a key role in business success

Chapters

  • 00:00 Building a Cohesive Team
  • 18:57 Team Building and Development
  • 26:30 Leveraging Advisors for Business Growth
]]>633cf78d-d933-4cfa-853d-d9f968ed3c86Tue, 07 Apr 2026 16:15:00 GMT<p>The conversation delves into the importance of team cohesion and the role of advisors in business success. It covers topics such as building a cohesive team, creating a strong team structure, interviewing and hiring practices, team building and development, and leveraging advisors for business growth.</p><p></p><p>Takeaways</p><ul><li>Team cohesion is crucial for a successful clinic</li><li>Advisors and mentors play a key role in business success</li></ul><p></p><p>Chapters</p><ul><li>00:00 Building a Cohesive Team</li><li>18:57 Team Building and Development</li><li>26:30 Leveraging Advisors for Business Growth</li></ul>no00:35:0019#009- Your Team is Your Greatest Assetfull<![CDATA[#008- Retention over Recruiting]]>The conversation delves into the importance of employee retention strategies, total compensation, and employee value. It also explores HR management and the significance of employee voice in the workplace. Additionally, the discussion touches on financial considerations for urban vs. rural clinics, highlighting the unique challenges and strategies for each setting.

Takeaways

  • Retention Strategies
  • Employee Value
  • Total Compensation
  • Employee Voice
  • Performance Bonuses

Chapters

  • 00:00 Employee Retention Strategies
  • 13:25 HR Management and Employee Voice
  • 38:24 Financial Considerations for Urban vs. Rural Clinics
]]>ba1754e1-8173-4bb3-a848-5b05ce02e5e4Tue, 31 Mar 2026 16:15:00 GMT<p>The conversation delves into the importance of employee retention strategies, total compensation, and employee value. It also explores HR management and the significance of employee voice in the workplace. Additionally, the discussion touches on financial considerations for urban vs. rural clinics, highlighting the unique challenges and strategies for each setting.</p><p></p><p>Takeaways</p><ul><li>Retention Strategies</li><li>Employee Value</li><li>Total Compensation</li><li>Employee Voice</li><li>Performance Bonuses</li></ul><p></p><p>Chapters</p><ul><li>00:00 Employee Retention Strategies</li><li>13:25 HR Management and Employee Voice</li><li>38:24 Financial Considerations for Urban vs. Rural Clinics</li></ul>no00:42:2718#008- Retention over Recruitingfull<![CDATA[#007- Post PDC Thoughts]]>The conversation covered topics such as systemization for business growth, the role of AI in dentistry, marketing trends and SEO, business ownership and financial planning, networking and conversations, and HR and people management. The discussion highlighted the importance of systemization, the early stages of AI in dentistry, the impact of SEO on marketing, financial planning for business owners, the value of networking, and the absence of HR-specific companies at the event.

Takeaways

  • Systemization is crucial for business growth
  • AI in dentistry is still in its early stages

Chapters

  • 00:00 Systemization for Business Growth
  • 13:33 AI in Dentistry
  • 23:11 Business Ownership and Financial Planning
  • 32:23 HR and People Management
]]>59e06d72-2c9a-4339-aeb8-6b04680b3c89Thu, 19 Mar 2026 16:29:30 GMT<p>The conversation covered topics such as systemization for business growth, the role of AI in dentistry, marketing trends and SEO, business ownership and financial planning, networking and conversations, and HR and people management. The discussion highlighted the importance of systemization, the early stages of AI in dentistry, the impact of SEO on marketing, financial planning for business owners, the value of networking, and the absence of HR-specific companies at the event.</p><p></p><p>Takeaways</p><ul><li>Systemization is crucial for business growth</li><li>AI in dentistry is still in its early stages</li></ul><p></p><p>Chapters</p><ul><li>00:00 Systemization for Business Growth</li><li>13:33 AI in Dentistry</li><li>23:11 Business Ownership and Financial Planning</li><li>32:23 HR and People Management</li></ul>no00:37:2917#007- Post PDC Thoughtsfull<![CDATA[#005- The Clinic Silent Killers]]>The conversation explores the subtle issues in dental clinics that can quietly destroy teams, focusing on HR micro issues and their impact on revenue and patient perception. It emphasizes the destructive impact of these issues and the importance of addressing them early to maintain a positive clinic culture and steady revenue.

Takeaways

  • Subtle issues in dental clinics can quietly destroy teams
  • Micro issues in HR can lead to significant revenue loss

Chapters

  • 00:00 The Silent Killers
  • 05:38 Patient Perception
]]>7c013fcf-15b5-466d-b796-e495cded3964Thu, 19 Feb 2026 22:33:53 GMT<p>The conversation explores the subtle issues in dental clinics that can quietly destroy teams, focusing on HR micro issues and their impact on revenue and patient perception. It emphasizes the destructive impact of these issues and the importance of addressing them early to maintain a positive clinic culture and steady revenue.</p><p></p><p>Takeaways</p><ul><li>Subtle issues in dental clinics can quietly destroy teams</li><li>Micro issues in HR can lead to significant revenue loss</li></ul><p></p><p>Chapters</p><ul><li>00:00 The Silent Killers</li><li>05:38 Patient Perception</li></ul>no00:05:4815#005- The Clinic Silent Killersfull<![CDATA[#004- Pacific Dental Conference look ahead]]>The conversation revolves around the Pacific Dental Conference (PDC), Canada's largest dental conference. It covers a wide range of topics including clinical education, leadership, practice management, and systems development. The hosts discuss their excitement for PDC, the value of networking, and the importance of social events at the conference.

Takeaways

  • PDC is Canada's largest dental conference
  • PDC covers a wide range of topics including clinical education, leadership, practice management, and systems development

Chapters

  • 00:00 The Importance of Social Events at PDC
]]>5f6287bd-1e9f-4ea3-8b30-b4d1fe15b053Tue, 17 Feb 2026 19:46:07 GMT<p>The conversation revolves around the Pacific Dental Conference (PDC), Canada's largest dental conference. It covers a wide range of topics including clinical education, leadership, practice management, and systems development. The hosts discuss their excitement for PDC, the value of networking, and the importance of social events at the conference.</p><p></p><p>Takeaways</p><ul><li>PDC is Canada's largest dental conference</li><li>PDC covers a wide range of topics including clinical education, leadership, practice management, and systems development</li></ul><p></p><p>Chapters</p><ul><li>00:00 The Importance of Social Events at PDC</li></ul>no00:11:2814#004- Pacific Dental Conference look aheadfull<![CDATA[#006- CDHA Job Market Survey Results]]>The conversation covers the CDHA 2025 job market survey results, including hourly wages, regional variations, gender distribution, employment contracts, dental care benefits, professional development, performance reviews, ownership of dental hygiene practice, mobile hygiene practices, reasons for changing jobs, considerations for dental business owners, and workforce pressures with retention strategies.

Takeaways

  • Hourly wages are increasing, with regional variations in average wages.
  • Considerations for dental business owners include hiring practices and retention strategies.

Chapters

  • 00:00 CDHA 2025 Job Market Survey Results
  • 06:24 Employment Contracts and Dental Care Benefits
  • 11:29 Performance Reviews and Ownership of Dental Hygiene Practice
  • 16:33 Workforce Pressures and Retention Strategies
]]>aee1fa47-09fc-41a8-a567-f31e114520cbTue, 17 Feb 2026 19:09:17 GMT<p>The conversation covers the CDHA 2025 job market survey results, including hourly wages, regional variations, gender distribution, employment contracts, dental care benefits, professional development, performance reviews, ownership of dental hygiene practice, mobile hygiene practices, reasons for changing jobs, considerations for dental business owners, and workforce pressures with retention strategies.</p><p></p><p>Takeaways</p><ul><li>Hourly wages are increasing, with regional variations in average wages.</li><li>Considerations for dental business owners include hiring practices and retention strategies.</li></ul><p></p><p>Chapters</p><ul><li>00:00 CDHA 2025 Job Market Survey Results</li><li>06:24 Employment Contracts and Dental Care Benefits</li><li>11:29 Performance Reviews and Ownership of Dental Hygiene Practice</li><li>16:33 Workforce Pressures and Retention Strategies</li></ul>no00:17:5416#006- CDHA Job Market Survey Resultsfull<![CDATA[#003- Dental Trends in 2026]]>The conversation explores workforce trends and the importance of retention over recruitment in 2026. It also delves into the significance of pay transparency and compensation structure in the dental industry.

Takeaways

  • Retention over recruitment
  • Pay transparency and compensation structure

Chapters

  • 00:00 Workforce Trends for 2026
]]>aa9994a9-bcfe-466f-a83a-933f9c515b49Fri, 13 Feb 2026 19:44:45 GMT<p>The conversation explores workforce trends and the importance of retention over recruitment in 2026. It also delves into the significance of pay transparency and compensation structure in the dental industry.</p><p></p><p>Takeaways</p><ul><li>Retention over recruitment</li><li>Pay transparency and compensation structure</li></ul><p></p><p>Chapters</p><ul><li>00:00 Workforce Trends for 2026</li></ul>no00:28:5813#003- Dental Trends in 2026full<![CDATA[#002- Your Clinic Quarterback]]>The conversation delves into the critical role of the front desk in a dental practice, highlighting its impact on business success and the challenges faced by front desk staff. It emphasizes the need for proper training, support, and recognition of the front desk's significance as the clinic quarterback.

Takeaways

  • Front desk as clinic quarterback
  • Impact of front desk on business success

Chapters

]]>269d6688-5f72-4de9-bc85-4029da1aa735Thu, 12 Feb 2026 23:46:11 GMT<p>The conversation delves into the critical role of the front desk in a dental practice, highlighting its impact on business success and the challenges faced by front desk staff. It emphasizes the need for proper training, support, and recognition of the front desk's significance as the clinic quarterback.</p><p></p><p>Takeaways</p><ul><li>Front desk as clinic quarterback</li><li>Impact of front desk on business success</li></ul><p></p><p>Chapters</p><ul><li>00:00 The Clinic Quarterback</li><li>05:28 Financial Damage</li><li>12:05 Patient Churn and Lifetime Value<br /><br />Download our 5 scripts to improve your conversion rates at Reception.<br /><br /><a rel="noopener noreferrer nofollow" href="https://docs.google.com/document/d/103qaD_l2mgEuA0dML1YHC0LxKwg0o6k4agQfYHEfAQw/edit?usp=sharing" target="_blank">https://docs.google.com/document/d/103qaD_l2mgEuA0dML1YHC0LxKwg0o6k4agQfYHEfAQw/edit?usp=sharing</a></li></ul>no00:15:2412#002- Your Clinic Quarterbackfull<![CDATA[#001- System Building for your Clinic]]>The conversation explores the challenges faced by busy dental clinics and the detrimental impact of a reactive approach to clinic management. It emphasizes the importance of pausing, system building, and regular review and improvement in various aspects of clinic management, including people management, marketing, and business systems.

Takeaways

  • Being busy is not the same as being profitable
  • Regular review and improvement are essential for clinic success

Chapters

  • 00:00 The Busy Clinic Dilemma
  • 05:18 System Building for Clinics
  • 11:48 Regular Review of Business Systems
  • 19:48 Scheduling Regular Team Meetings
  • 25:37 The Role of C-Suite Services
]]>401f97bb-78d6-422e-ac0a-069a5aa4ac98Wed, 11 Feb 2026 23:07:44 GMT<p>The conversation explores the challenges faced by busy dental clinics and the detrimental impact of a reactive approach to clinic management. It emphasizes the importance of pausing, system building, and regular review and improvement in various aspects of clinic management, including people management, marketing, and business systems.</p><p></p><p>Takeaways</p><ul><li>Being busy is not the same as being profitable</li><li>Regular review and improvement are essential for clinic success</li></ul><p></p><p>Chapters</p><ul><li>00:00 The Busy Clinic Dilemma</li><li>05:18 System Building for Clinics</li><li>11:48 Regular Review of Business Systems</li><li>19:48 Scheduling Regular Team Meetings</li><li>25:37 The Role of C-Suite Services</li></ul>no00:28:0411#001- System Building for your Clinicfull<![CDATA[#000- Welcome to the Dental C-Suite]]>The Dental C-suite podcast discusses the challenges faced by dental practice owners, including the struggle to balance high production with actual high profit, the impact of being too busy on the clinic's operations, and the need for a strategic approach to business management. The hosts emphasize the importance of addressing people, profit, and patient-related issues to achieve sustainable success in dental practice.

Takeaways

  • Strategic business management is essential for dental practice owners to achieve sustainable success.
  • Balancing high production with actual high profit is a common challenge faced by dental practice owners.

Chapters

  • 00:00 The Need for a Strategic Approach to Business Management
]]>b7ecf871-18d2-4b69-8072-d0878bd6e7caWed, 11 Feb 2026 23:06:25 GMT<p>The Dental C-suite podcast discusses the challenges faced by dental practice owners, including the struggle to balance high production with actual high profit, the impact of being too busy on the clinic's operations, and the need for a strategic approach to business management. The hosts emphasize the importance of addressing people, profit, and patient-related issues to achieve sustainable success in dental practice.</p><p></p><p>Takeaways</p><ul><li>Strategic business management is essential for dental practice owners to achieve sustainable success.</li><li>Balancing high production with actual high profit is a common challenge faced by dental practice owners.</li></ul><p></p><p>Chapters</p><ul><li>00:00 The Need for a Strategic Approach to Business Management</li></ul>no00:05:541#000- Welcome to the Dental C-Suitetrailer